On this page, you will find:
To find organisations working for LGBTQI+ rights, visit our Jordan LGBTQI+ Resources page.
For Jordan country of information (COI) experts, reports, commentaries, and relevant documents visit our Jordan COI page.
Refugee protection
Click here to see the numbers and origins of refugees hosted by Jordan.
The following sections contain information on the most important international treaties and agreements of which Jordan is signatory, as well as national legislation relevant to the protection of refugees.
Jordan is not a State party to the 1951 Convention relating to the Status of Refugees or its 1967 Protocol. Jordan is also not a party to the 1954 Convention relating to the Status of Stateless Persons and the 1961 Convention on the Reduction of Statelessness. However, Jordan in 1998 signed a Memorandum of Understanding with the UNHCR, later updated in 2014. Therefore, Jordan is legally obligate to receive refugees.
In Jordan there is no national legislation for the protection of asylum-seekers and refugees. In the absence of any specific legislation, the Law on the Residence of Foreigners remains applicable to asylum-seekers and refugees.
Legal aid organisations
Website
Address: Jabal Amman – 3rd Circle – Khalil Mardam ST – bldg. 8 – 1st Floor, PO Box 930560, Amman 11193
Email: consult@ardd-legalaid.org
Emergency Line: +962 (0)7 77 38 72 21
Tel: +962 64 61 72 77
Fax: +962 64 61 72 78
Contact person(s): Samar Muhareb, ARDD Legal Aid Team Director; Hani Okasheh, ARDD Refugees & Migration Unit
Email: smuhareb@ardd-legalaid.org, hokasheh@ardd-legalaid.org
ARDD-Legal Aid is a Jordanian NGO that is based in Amman and is dedicated to promoting and protecting human rights through litigation and advocacy. We provide free legal empowerment and assistance to Jordanians and non-Jordanians alike, with a special focus on particularly vulnerable groups, including refugees, women, and minority group members. Our services include consultation, mediation, and legal representation. We do not exclude anyone but embrace diversity and respond to the needs of people regardless of their race, color, religion, sex, age, social status or political belief. The “Emergency Line” is available 24/7. It is a normal mobile line, answered by the case manger during the day and the program manger during the night. Consultation will be provided immediately, but if there is a need for lawyer technical support the person will be called back by a lawyer or scheduled for an appointment to visit the lawyer in the offices. ARDD-Legal Aid has 8 offices in Jordan and 2 in the refugee camps of Zaatari and Al Azraq.
Website
Facebook
Instagram
Legal Information Website – Legal information available in English, Spanish, Creole, Arabic, Pashto, Farsi (Dari).
The International Refugee Assistance Project (IRAP) provides free legal help to some refugees and displaced people. IRAP cannot grant refugee status or visas or speed up cases. IRAP cannot provide financial help, find or pay for housing, or find jobs. They do not make any decisions concerning resettlement and they are completely independent of UNHCR and national governments. Any information sent to IRAP is highly confidential, and all services are free of charge. IRAP provides free legal services to refugees seeking refugee protection and resettlement.
IRAP can help some people in processes like:
- Refugees with family members in the US and Europe: Some refugees with family in the United States and some European countries are eligible for certain family reunification pathways per the law of the receiving country. IRAP can explain the process, communicate with relatives, and provide free legal assistance, or share legal aid resources for the United States, Germany and other European countries.
- Individuals with severe humanitarian or protection needs: IRAP can assist some individuals with significant and acute protection needs by highlighting protection needs or applying for a complementary pathway. We cannot make decisions to grant refugee status or visas, speed up cases, or resettle refugees.
- Refugees who are in the United States resettlement or immigration processes: IRAP can provide US legal representation, explain the process, provide interview
preparation, attend interviews with certain clients, and file requests for reconsideration if a case is denied. - Interview preparation for refugee and immigration interviews: The IRAP legal team in Jordan can assist beneficiaries in preparing for immigration or other status-determination interviews.
Anyone can request legal help through their chatbot on Facebook by clicking here or on Telegram by clicking here.
This webform is for Afghan SIV applicants who want to file or have received denials from the Chief of Mission (COM) and who do not currently have an application or appeal pending review at COM to request legal help.
IRAP Jordan accepts requests for assistance through this form. The form is only available when IRAP Jordan is accepting new requests for assistance. If the form is not available, please check back to that link regularly.
IRAP is not able to assist everyone who contacts them, and emailing them or getting in touch does not create an attorney-client relationship.
Website
Address: 37 Al-Lud Street., Jabal Al-Hussein P.O.Box: 841083, Amman 11184 Jordan
Tel: +962 6 462 4009 / +962 6 465 6534
Fax: +962 6 462 5009
Email: info@jcla-org.com
Established in 2008, the Justice Center for Legal Aid (JCLA) is a Jordanian not-for-profit and non-governmental organisation. JCLA strives to develop a national sustainable legal aid model tailored to local needs. JCLA is committed to empowering and enabling all poor and vulnerable people in Jordan with a view to realise a society where everyone has equal access to the justice system.
JCLA indiscriminately provides poor and vulnerable people with legal awarenessprograms; legal consultations, alternative dispute resolution and representation servicesin the areas of civil, criminal and family (including Sharia) law; as well as advocating for reform to the justice system.
Since 2008 JCLA has grown from one legal aid clinic in Amman to become the largest legal aid provider in Jordan, providing legal aid services at 24 clinics located across all 12 governorates. Each month, JCLA assists approximately 375 beneficiaries through legal consultations, provides legal representation to approximately 150 beneficiaries across 200 cases, and reaches approximately 3600 vulnerable people through its awareness sessions.
Website
Address: Abu Baker Complex, 2nd Floor, Al-Razi Street, Jabal Al-Hussain, Amman, PO Box 928357, Amman 11190
Tel: +962 691 90 56 06
Tel: +962 681 90 56 06
Email: mizan@nets.jo
Mizan for Law (MIZAN) was established as a non-profit company on August 5th 1998, by a team of advocates for the purpose of enhancing human rights in Jordan. Mizan also seeks to reinforce and spread democracy, develop legislations, increase awareness of laws and human rights, and participate in the international and Arab efforts to set principles and values of ensuring the universality of human rights.
Mizan engages in human rights education, awareness campaigns, and undertakes strategic litigation functions including referring cases to the Noor Network, network of lawyers established by Mizan, to represent vulnerable individuals and victims of human rights violations. Mizan focuses on providing assistance to lawyers that represent juveniles, women at risk or victims of discrimination and violations, labourers, refugees, asylum seekers and victims of torture. Mizan assists lawyers that provide a range of free legal services, including providing legal advice, interfacing with government agencies on behalf of its clients, and assisting lawyers that represent its clients in court. Mizan also strives to build the capacity of lawyers, law practitioners, government officials and others for issues related to human rights.
Website
Address: XWC4+RQR, Amman, Jordan
Tel: +962 6 565 6804
In Jordan, NRC provides shelter, education, youth activities and livelihood opportunities to Syrian refugees in camps and host communities. We also provide information, counselling and legal assistance outside of the camps.
Website
Email: linda@tamkeen-jo.org
Contact person: Linda Al Kalash
Tamkeen for Legal Aid and Human Rights is an independent Jordanian non-governmental civil society organization established in 2007 specialized in labor, migration and combating human trafficking.
Tamkeen focuses its work on a human rights-based approach that combines empowering rights holders and stakeholders and influencing duty bearers in order to reach durable solutions that contribute to the promotion and protection of human rights for Jordanian workers, migrants and refugees, and the rights of victims Trafficking in Human Beings.
Website
Facebook
Helpline: +962 064008000 (from Sunday to Thursday, 8AM to 4PM)
Amman Office:
Address: Khalda, 319 Wasfi Al-Tal St. corner George Musa Fram St., Amman – Jordan
Office e-mail: joram@unhcr.org
Office telephone: +962-6-530 2000
Office fax: +962-6-551 6742
Mailing address: P.O. Box 17101 Amman 11195 Jordan
Irbid Field Office:
Address: Zabda Farkouh, L701, P11, Irbid – Jordan
Mailing address: P.O. Box 3771 Irbid 21110 Jordan
Office telephone: +962-2-720 1900
Office e-mail: jorir@unhcr.org
Office fax: +962-2-724 9429
Mafraq Sub Office:
Office telephone: +962-2-629 6000
Asylum seekers and refugees who are registered with UNHCR in Jordan can benefit from certain services provided by UNHCR and its partners, as well as the Government of Jordan.
Organisations providing other support to refugees
Website
Facebook
Twitter
Address. Umm Utheina, P.O. Box 5062 Amman 11183 Jordan
Tel: +962-6-552-7921
Fax: +962-6-552-7953
CARE International works at the Azraq refugee camp. In addition to refugees, CARE International focuses on assisting poor farmers and women, all affected by conflict, economic disparity, discrimination, or a fragile resource base. To help tackle these compounding challenges, our work in Jordan focuses on: Natural resources management, civil society strengthening, women’s rights, refugees.
Website
Address: Raid Building, Al-Bat-haa’ Street, Naifa District, North Hashmi, P.O. Box 231076 Amman – 11123 Jordan
Tel: +962 65 06 07 78
Fax: +962 65 06 10 60
Email: cvt@cvt.org
The CVT Jordan program opened in 2008 to provide mental health and social services to Iraqi torture survivors living in and around Amman.
Psychotherapeutic services are provided by professional clinical staff as well as the trained, supervised Jordanian staff, both in individual and group sessions. CVT also conducts home visits to support and educate family members.
Services are provided in a culturally-sensitive manner. CVT provides these services to clients of all ages, with the focus and duration of services depending on the needs of the individual. Follow-up assessments are conducted to monitor each client’s progress, such as changes in symptoms, social support and daily functioning. Learn more about the program here.
Website
Address: P.O.Box 4880, Tila’a Al-Ali, Amman, 11953
Tel: +962 7 9362 5080
Fax: +962 6 5625081
Email: iomamman@iom
IOM works in the four broad areas of migration management: migration and development, facilitating migration, regulating migration, and addressing forced migration. Cross-cutting activities include the promotion of international migration law, policy debate and guidance, protection of migrants’ rights, migration health and the gender dimension of migration. IOM Jordan works closely with governmental, intergovernmental and non-governmental partners.
Website
Address: Khalil Dabbas St.
Tel:+962 7 7852 4152
Jordan LGBTQI+ Resources
Find organisations working for refugee LGBTQI+ rights in Jordan.
Jordan COI
Find Jordan Country of Origin information (COI) experts, reports, commentaries, and relevant documents.
We are always looking to expand the resources on our platform. If you know about relevant resources, or you are aware of organisations and/or individuals to include in our directories, please get in touch.
Last updated January 2024